Pharmacy Customer Experience Specialist

Walgreens; Fox Lake (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to support checkout operations and assist in the pharmacy under supervision. You will engage customers, handle transactions accurately, and help maintain orderly store conditions.

The role emphasizes friendly, proactive service, adherence to policies, and flexibility for evenings and weekends. Prior retail experience and PTCB certification are preferred but not mandatory.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer good math skills and computer skills.
• Prefer PTCB certification.

Responsibilities

• Register sales on cash register and provide courteous, efficient checkout service.
• Assist pharmacist under direct supervision in dispensing and pharmacy-related tasks.
• Greet customers and provide helpful, proactive service to ensure a positive experience.
• Maintain clean, organized counters and shelving, and ensure accurate pricing and stock.
• Handle returns, exchanges, voids, and other clerical duties as needed.

Skills

Customer service

Cash handling

Fluent English

Cash register system

Tools

Cash register system

Job description

Walgreens is seeking a customer-focused associate to support checkout operations and assist in the pharmacy under supervision. You will engage customers, handle transactions accurately, and help maintain orderly store conditions.

The role emphasizes friendly, proactive service, adherence to policies, and flexibility for evenings and weekends. Prior retail experience and PTCB certification are preferred but not mandatory.