Pharmacy Customer Experience Specialist

Walgreens; Gurnee (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in United States, Illinois, Gurnee seeks team members to deliver a distinctive customer experience at the checkout and assist the pharmacist under supervision. You will operate cash registers, help customers, and ensure accurate processing of prescriptions with pharmacy systems.

Additionally, you will maintain clean displays, suggest related items, and participate in ongoing training to earn PTCB certification and stay informed about healthcare developments.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Registers sales on assigned cash register and provides courteous, fair checkout service.
• Assists pharmacist under supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Maintains counters, shelves, inventory, and displays; checks in and prices merchandise.
• Provides customer service in photo area and web pick-up responsibilities.
• Follows policies and procedures, participates in training and development.

Skills

Customer service

Cash handling

Pharmacy support

Education

PTCB certification

Tools

Pharmacy systems

Cash register

Job description

Walgreens in United States, Illinois, Gurnee seeks team members to deliver a distinctive customer experience at the checkout and assist the pharmacist under supervision. You will operate cash registers, help customers, and ensure accurate processing of prescriptions with pharmacy systems.

Additionally, you will maintain clean displays, suggest related items, and participate in ongoing training to earn PTCB certification and stay informed about healthcare developments.