Pharmacy Customer Experience Specialist

Walgreens; Sandwich (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a team member to deliver a distinctive customer experience while supporting pharmacy operations. You will greet customers, assist with purchases, and help the pharmacist by using store and pharmacy systems to process prescriptions under supervision.

Role emphasizes accuracy in cash handling, inventory upkeep, and adherence to company policies. Prior retail and PTCB familiarity are beneficial; equal opportunity employer.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prior retail experience preferred, Walgreens exposure a bonus.
• Good math skills for counting and weighing medications.
• Good computer skills and knowledge of inventory controls.
• PTCB certification preferred.

Responsibilities

• Provide courteous, efficient checkout service and assist customers at the register.
• Support pharmacists under supervision and use pharmacy systems to process prescriptions.
• Maintain store cleanliness, merchandising, and inventory accuracy.
• Assist with pharmacy duties including prescription entry, interactions checks, and workflow.
• Handle returns, exchanges, and basic clerical tasks per policy.

Skills

Customer service

Cash handling

Attention to detail

Flexibility

Tools

Pharmacy systems

Store systems

Job description

Walgreens is seeking a team member to deliver a distinctive customer experience while supporting pharmacy operations. You will greet customers, assist with purchases, and help the pharmacist by using store and pharmacy systems to process prescriptions under supervision.

Role emphasizes accuracy in cash handling, inventory upkeep, and adherence to company policies. Prior retail and PTCB familiarity are beneficial; equal opportunity employer.