Pharmacy Customer Care Specialist

Walgreens; Forest Homes (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in the United States is seeking a customer-focused team member to support pharmacy operations and provide exceptional service at the checkout. You will assist pharmacists under supervision, handle cash transactions, and engage customers with product recommendations.

The role emphasizes maintaining a clean store environment, accurate medication handling processes, and ongoing development through the Walgreens training program and PTCB certification.

Qualifications

• Customer service experience in retail environments.
• Ability to assist pharmacists and use pharmacy systems.
• Willingness to earn and maintain PTCB certification.

Responsibilities

• Greet customers and assist with products to ensure a positive experience.
• Register sales on cash register and handle cash transactions.
• Assist pharmacist under supervision in dispensing and patient information tasks.
• Maintain clean, organized store shelves and support inventory activities.

Skills

Customer service

Checkout service

Education

PTCB Certification

Tools

Pharmacy systems

Job description

Walgreens in the United States is seeking a customer-focused team member to support pharmacy operations and provide exceptional service at the checkout. You will assist pharmacists under supervision, handle cash transactions, and engage customers with product recommendations.

The role emphasizes maintaining a clean store environment, accurate medication handling processes, and ongoing development through the Walgreens training program and PTCB certification.