Pharmacy Customer Experience Specialist

Walgreens; Sterling (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Sterling, IL is seeking a dynamic team member to provide outstanding customer service at the register and assist pharmacists under supervision. You will help customers with products, process prescriptions, and support daily store operations.

The role emphasizes accurate cash handling, friendly interactions, and adherence to pharmacy procedures while contributing to a clean, well-stocked store environment.

Qualifications

• Fluent in reading, writing and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Preference for six months of retail experience and prior Walgreens exposure.
• Good math, computer skills, and inventory control knowledge.
• PTCB certification is preferred.

Responsibilities

• Registers sales, processes payments, and provides efficient checkout service.
• Assists the pharmacist under supervision with pharmacy tasks and prescription processing.
• Engages customers, answers questions, and helps locate products.
• Maintains clean, stocked counters and shelves; assists with inventory.

Skills

Customer service

Cash handling

Communication

Pharmacy support

Team collaboration

Tools

Pharmacy systems

POS system

Inventory software

Job description

Walgreens in Sterling, IL is seeking a dynamic team member to provide outstanding customer service at the register and assist pharmacists under supervision. You will help customers with products, process prescriptions, and support daily store operations.

The role emphasizes accurate cash handling, friendly interactions, and adherence to pharmacy procedures while contributing to a clean, well-stocked store environment.