Pharmacy Customer Experience Specialist

Walgreens; Frostburg (MD); On-site; USD 22,000 - 25,000; Part time

Job summary

Walgreens in Frostburg, MD is hiring for a role supporting frontline customer experience and pharmacy operations. You will help customers, operate the cash register, and assist the pharmacist under supervision with prescriptions and store duties.

The position requires good math and computer skills and a flexible schedule. Ideal candidates have retail experience and may already hold PTCB certification, with a track record of accurate, courteous service.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math and computer skills.

Responsibilities

• Operate cash register and process sales accurately.
• Assist pharmacist under supervision and handle prescriptions.
• Provide courteous, efficient customer service and assist shoppers.
• Maintain store cleanliness and merchandising; stock rotation.
• Handle returns, exchanges, and third-party claims processing.

Skills

Customer service

Cash handling

Pharmacy systems

English proficiency

Education

PTCB certification

Tools

POS software

Job description

Walgreens in Frostburg, MD is hiring for a role supporting frontline customer experience and pharmacy operations. You will help customers, operate the cash register, and assist the pharmacist under supervision with prescriptions and store duties.

The position requires good math and computer skills and a flexible schedule. Ideal candidates have retail experience and may already hold PTCB certification, with a track record of accurate, courteous service.