Pharmacy Customer Care Specialist

Walgreens; Oakland (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Maryland is seeking a customer-service oriented team member to assist customers at the register and support pharmacists with processing prescriptions under supervision.

You will stock shelves, maintain clean store areas, handle basic claims, and participate in training to earn PTCB certification. This role emphasizes friendly, accurate service and compliance with company policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacists under supervision in processing prescriptions using pharmacy systems.
• Maintains shelves, stocks merchandise, and keeps counters clean and organized.
• Recommends items and assists customers with product location and questions.
• Performs clerical duties and supports Pharmacy Manager with inventory and order processing.

Skills

Customer service

Cash handling

Mathematical skills

Computer skills

Inventory awareness

Fluent English

Education

PTCB certification

Tools

POS systems

Job description

Walgreens in Maryland is seeking a customer-service oriented team member to assist customers at the register and support pharmacists with processing prescriptions under supervision.

You will stock shelves, maintain clean store areas, handle basic claims, and participate in training to earn PTCB certification. This role emphasizes friendly, accurate service and compliance with company policies.