Pharmacy Customer Experience Specialist

Walgreens; Frederick (MD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Frederick, MD seeks a team member focused on delivering a distinctive and delightful customer experience while supporting pharmacy operations.

You will assist the pharmacist under supervision, process prescriptions, and help customers with products and services. Responsibilities include cashier duties, stocking, and maintaining store standards to ensure a smooth store flow.

Qualifications

• Earns and maintains PTCB certification through designated training program.

Responsibilities

• Greet customers and provide assistance with products and services to ensure a positive experience.
• Operate the cash register, handle transactions, and assist with returns and exchanges.
• Assist the pharmacist under direct supervision in processing prescriptions and maintaining patient information in pharmacy systems.
• Maintain clean and organized counters and shelves, assist with inventory, and promote store promotions.
• Support pharmacy team with daily workflow and documentation as required by the Pharmacy Manager and Store Manager.

Education

PTCB certification

Job description

Walgreens in Frederick, MD seeks a team member focused on delivering a distinctive and delightful customer experience while supporting pharmacy operations.

You will assist the pharmacist under supervision, process prescriptions, and help customers with products and services. Responsibilities include cashier duties, stocking, and maintaining store standards to ensure a smooth store flow.