Pharmacy Customer Experience Specialist

Walgreens; Gaithersburg (MD); On-site; USD 26,000 - 29,000; Full time

Job summary

Walgreens in Gaithersburg, MD is seeking an energetic team member to support pharmacy operations and provide excellent customer service. You will assist the pharmacist under supervision, process prescriptions, and manage point-of-sale transactions with accuracy.

The role emphasizes friendly, efficient service, including in-store duties, inventory support, and customer assistance across departments. PTCB certification is preferred for advancement.

Qualifications

• Fluent in reading, writing, and speaking English.

Responsibilities

• Assists pharmacist under direct supervision with prescription processing.
• Provides courteous, efficient checkout service at the register.
• Maintains counters, shelves, and stock, and supports inventory tasks.
• Delivers customer service in the photo area and helps customers locate products.

Skills

Customer service

POS accuracy

Team collaboration

Education

PTCB Certification

Tools

Pharmacy systems

POS system

Job description

Walgreens in Gaithersburg, MD is seeking an energetic team member to support pharmacy operations and provide excellent customer service. You will assist the pharmacist under supervision, process prescriptions, and manage point-of-sale transactions with accuracy.

The role emphasizes friendly, efficient service, including in-store duties, inventory support, and customer assistance across departments. PTCB certification is preferred for advancement.