Pharmacy Customer Experience Specialist

Walgreens; Homestead (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking team members to deliver exceptional customer service and support the pharmacy department. You will assist with processing prescriptions, manage checkout duties, and help maintain store inventories.

The role requires PTCB certification or active enrollment in a recognized program, familiarity with pharmacy systems, and a focus on accuracy and patient safety. Training is provided to ensure quality service and compliance.

Qualifications

• Customer service experience and friendly, efficient checkout skills.
• Ability to assist pharmacists and handle prescriptions under supervision.
• PTCB certification or enrollment in approved program required.
• Familiarity with pharmacy systems and inventory procedures.

Responsibilities

• Greet and assist customers with products and services to ensure a positive experience.
• Support pharmacist in daily tasks and processing prescriptions.
• Process sales, returns, exchanges, and related transactions.
• Maintain store cleanliness, merchandising, and inventory records.
• Assist with photo area services and web pickup duties as needed.
• Adhere to company policies, contribute to a safe and compliant pharmacy.

Skills

Customer service

Cash handling

Pharmacy assistance

PTCB certification

Education

Pharmacy technician training

Tools

POS systems

Pharmacy systems

Inventory management

Job description

Walgreens is seeking team members to deliver exceptional customer service and support the pharmacy department. You will assist with processing prescriptions, manage checkout duties, and help maintain store inventories.

The role requires PTCB certification or active enrollment in a recognized program, familiarity with pharmacy systems, and a focus on accuracy and patient safety. Training is provided to ensure quality service and compliance.