Pharmacy Customer Experience Specialist

Walgreens; Rochester (Beaver County); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a Pharmacy Support team member to assist pharmacists, perform checkout duties, and engage customers with a friendly, efficient service approach. You will help process prescriptions, maintain merchandising standards, and support store operations in a fast-paced retail pharmacy environment.

Applicants should be prepared to work under supervision, maintain pharmacy certifications as required, and contribute to a positive patient experience through accurate medication handling

Qualifications

• Courteous, friendly customer service and effective communication.
• Willingness to maintain PTCB certification per policy.
• Knowledge of pharmacy systems to access patient and drug information.

Responsibilities

• Assist pharmacist under direct supervision in dispensing and patient information.
• Provide courteous, friendly, fast, and efficient checkout service.
• Engage customers and resolve questions to ensure a positive experience.
• Maintain counters and shelves, Merchandised displays, and inventory records.
• Assist with pharmacy workflow and processing prescriptions.

Skills

Customer service

Store systems

Cash register operation

Pharmacy workflow understanding

Education

PTCB certification

Tools

Pharmacy systems

POS / cash register

Job description

Walgreens is seeking a Pharmacy Support team member to assist pharmacists, perform checkout duties, and engage customers with a friendly, efficient service approach. You will help process prescriptions, maintain merchandising standards, and support store operations in a fast-paced retail pharmacy environment.

Applicants should be prepared to work under supervision, maintain pharmacy certifications as required, and contribute to a positive patient experience through accurate medication handling