Pharmacy Customer Experience Specialist

Walgreens; Columbia (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-facing associate to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will help customers find products, maintain store presentation, and support pharmacy operations with accurate patient and prescription processing.

Your role emphasizes courteous service, adherence to policies, and teamwork to ensure a positive Walgreens experience for every guest and patient.

Qualifications

• Provides courteous, fair, friendly checkout service to customers.
• Assists pharmacists with prescriptions under supervision and uses pharmacy systems.
• Maintains product knowledge and helps customers locate items as needed.

Responsibilities

• Registers sales at the cash register and processes transactions efficiently.
• Assists customers with products and services to ensure a positive experience.
• Supports pharmacy operations, including prescription processing and patient info entry.
• Keeps counters and shelves clean and merchandised; assists with inventory as needed.
• Follows company policies, adheres to quality and safety standards.

Skills

Customer service

Cash handling

Pharmacy assistance

Product knowledge

Tools

POS system

Pharmacy systems

Job description

Walgreens is seeking a customer-facing associate to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will help customers find products, maintain store presentation, and support pharmacy operations with accurate patient and prescription processing.

Your role emphasizes courteous service, adherence to policies, and teamwork to ensure a positive Walgreens experience for every guest and patient.