Pharmacy Customer Experience Specialist

Walgreens

Cochituate (MA)

On-site

USD 23,000 - 26,000

Full time

2 days ago

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Job summary

Walgreens in Cochituate, MA is seeking a Customer Service Associate with a focus on pharmacy support. You will greet customers, operate the register, and assist the pharmacist under direct supervision to ensure safe and accurate prescription processing.

You will maintain neat, well-stocked stores, recommend products, handle returns, and participate in photo services and web order pickups. The role requires flexibility, strong math and computer skills, and PTCB certification pursuit.

Qualifications

Must be fluent in reading, writing, and speaking English.
Willingness to work flexible schedule, including evenings and weekend hours.
Six months of experience in a retail environment preferred.
Prior experience with Walgreens preferred.
Good math skills to fill prescriptions accurately.
Good computer skills and knowledge of store inventory control.

Responsibilities

Greet customers and provide courteous, friendly checkout service.
Assist pharmacist under supervision with prescription processing and patient information entry.
Replenish and merchandise shelves; handle returns and exchanges.
Operate the register, upsell items, and assist with photo services and web pickup.
Maintain clean, organized store and assist with inventory control.