Pharmacy Customer Care Specialist

Walgreens; Plymouth (MA); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Plymouth, MA is seeking a front-line associate to provide friendly checkout service, assist pharmacystaff under supervision, and help customers locate products. You will greet customers, handle transactions, and support pharmacy operations.

Experience in retail and strong math and computer skills are a plus. PTCB certification preferred; flexibility for evenings/weekends and organizational tasks will be valued.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer strong math skills for accurate prescription filling.
• Prefer good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and assist with products and services.
• Register sales and operate cash register; handle transactions.
• Assist pharmacist under supervision with prescription processing.
• Maintain clean, well-merchandised counters and shelves.
• Encourage add-on sales and suggest companion items.
• Handle returns, exchanges, rain checks.
• Provide customer service in the photo area and other duties as assigned.

Skills

Customer service

Cash handling

English proficiency

Flexibility

Math skills

Education

High school diploma or equivalent

PTCB certification

Tools

Store systems

POS software

Inventory management

Job description

Walgreens in Plymouth, MA is seeking a front-line associate to provide friendly checkout service, assist pharmacystaff under supervision, and help customers locate products. You will greet customers, handle transactions, and support pharmacy operations.

Experience in retail and strong math and computer skills are a plus. PTCB certification preferred; flexibility for evenings/weekends and organizational tasks will be valued.