Pharmacy Customer Experience Specialist

Walgreens; Bennington (VT); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to greet customers, assist with products, and ensure a positive shopping experience. The role requires accurate cash handling, upselling, and adherence to pharmacy procedures, with support for pharmacists and store management in daily operations.

The position emphasizes teamwork, reliability, and strong communication, with opportunities to advance within the Walgreens Pharmacy environment and contribute to excellent customer service standards.

Qualifications

• Must demonstrate strong customer service and interpersonal skills.
• Six months of retail experience preferred.
• PTCB certification preferred or pursued.
• Good math skills for accurate prescription filling and cash handling.
• Proficient in using store systems and computers.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Provide courteous, friendly, fast, and efficient service and upsell where appropriate.
• Operate cash register, handle cash, returns, and exchanges.
• Assist pharmacists and maintain inventory and merchandising with accuracy and care.
• Maintain store cleanliness and organization; support pharmacy workflow and policy adherence.

Skills

Customer service

PTCB certification

Mathematical accuracy

Computer skills

Store systems knowledge

Job description

Walgreens is seeking a customer-focused associate to greet customers, assist with products, and ensure a positive shopping experience. The role requires accurate cash handling, upselling, and adherence to pharmacy procedures, with support for pharmacists and store management in daily operations.

The position emphasizes teamwork, reliability, and strong communication, with opportunities to advance within the Walgreens Pharmacy environment and contribute to excellent customer service standards.