Pharmacy Customer Experience Specialist

Walgreens; Elkton (MD); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is seeking a Customer Experience and Operations team member to greet customers, assist with products and services, and ensure a positive shopping experience. You will handle transactions, support pharmacy workflows, and help maintain organized, merchandised store areas.

The role emphasizes accuracy in cash handling, strong English communication, and teamwork in a fast-paced retail environment. A flexible schedule, including evenings and weekends, is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Provide courteous, fast, and efficient service at the register and assist with transactions.
• Support pharmacy operations, including inventory and workflow coordination.
• Maintain clean, well-merchandised store areas and assist with shelf replenishment.
• Assist with prescription processing and communicate with pharmacists as needed.
• Help with health and beauty product displays and customer questions.

Skills

Customer service

Cash handling

Teamwork

Attention to detail

Math skills

English communication

Education

PTCB certification

Tools

POS system

Pharmacy software

Job description

Walgreens is seeking a Customer Experience and Operations team member to greet customers, assist with products and services, and ensure a positive shopping experience. You will handle transactions, support pharmacy workflows, and help maintain organized, merchandised store areas.

The role emphasizes accuracy in cash handling, strong English communication, and teamwork in a fast-paced retail environment. A flexible schedule, including evenings and weekends, is required.