Pharmacy Customer Experience Specialist

Walgreens; Shelbyville (KY); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking an associate to deliver a distinctive customer experience, assist in pharmacy-related duties under supervision, and ensure efficient checkout at the register. The role involves direct customer interaction, product recommendations, and maintaining store presentation.

The position emphasizes accuracy in prescription handling, adherence to policies, and teamwork with the Pharmacy Manager and staff to support daily operations.

Qualifications

• Fluent in reading, writing and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision in dispensing and patient information.
• Keeps counters and shelves clean and merchandised.
• Handles pharmacy-related clerical tasks and inventory.
• Reports prescription errors to pharmacist and adheres to quality standards.

Skills

Customer service

Cash handling

Retail experience

Math skills

Computer skills

Inventory control

Store operations

Team collaboration

Education

PTCB certification

Tools

POS system

Job description

Walgreens is seeking an associate to deliver a distinctive customer experience, assist in pharmacy-related duties under supervision, and ensure efficient checkout at the register. The role involves direct customer interaction, product recommendations, and maintaining store presentation.

The position emphasizes accuracy in prescription handling, adherence to policies, and teamwork with the Pharmacy Manager and staff to support daily operations.