Pharmacy Customer Experience Specialist

Walgreens; Belleville (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking an enthusiastic retail pharmacy associate to deliver excellent customer service and support pharmacy operations. You will assist pharmacists, handle cashiers, and help customers locate products, while maintaining store standards and compliance with policies.

The role emphasizes accuracy in transactions, proficiency with store systems, and a collaborative approach with the pharmacy team. Flexibility for evenings and weekends is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills to accurately fill prescriptions.
• Good computer skills.
• Knowledge of store inventory control is a plus.

Responsibilities

• Assist pharmacist under supervision in dispensing and entering patient information.
• Provide courteous, friendly checkout service and assist customers.
• Maintain store cleanliness, merchandising, and stock rotation.
• Handle inventory, pricing, and basic store operations as directed.
• Adhere to company policies and pharmacy procedures.

Skills

Customer service

Cash handling

Interpersonal skills

Education

PTCB certification

Job description

Walgreens is seeking an enthusiastic retail pharmacy associate to deliver excellent customer service and support pharmacy operations. You will assist pharmacists, handle cashiers, and help customers locate products, while maintaining store standards and compliance with policies.

The role emphasizes accuracy in transactions, proficiency with store systems, and a collaborative approach with the pharmacy team. Flexibility for evenings and weekends is required.