Pharmacy Customer Care Specialist

Walgreens; North East (MD); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products, and resolve questions to ensure a positive shopping and pharmacy experience. You will support a friendly, efficient service environment.

In this role you will handle cash transactions, stock shelves, maintain displays, and assist the pharmacy team with basic duties, including photo services and safe inventory practices.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Flexibility to work evenings and weekends.
• Six months of retail experience preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Process purchases at the register and handle transactions accurately.
• Stock shelves, merchandise displays, and maintain store cleanliness.
• Assist pharmacy team with basic dispensing support and inventory tasks.
• Provide photo services in-store and assist with web order pickup.
• Support store operations and follow company policies.

Skills

Customer service

Communication

Cash handling

Attention to detail

Teamwork

Multitasking

Math skills

Photo services knowledge

Tools

POS system

Pharmacy software

Photo printing kiosk

Picture Care Plus

Job description

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products, and resolve questions to ensure a positive shopping and pharmacy experience. You will support a friendly, efficient service environment.

In this role you will handle cash transactions, stock shelves, maintain displays, and assist the pharmacy team with basic duties, including photo services and safe inventory practices.