Pharmacy Customer Experience Specialist

Walgreens Co.; North Wales (Montgomery County); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-facing team member to support pharmacy operations and daily store activities. You will assist pharmacists, process prescriptions, handle cash at the register, and help customers with product locations and inquiries.

The role emphasizes strong English communication, reliability, and teamwork in a fast-paced retail environment. Training toward PTCB certification is encouraged.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Six months of retail experience preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing medicines.
• Provide courteous checkout and customer service at the register.
• Process prescriptions and manage pharmacy-related data in systems.
• Support inventory, displays, and store merchandising.
• Handle returns, exchanges, and basic clerical tasks for pharmacy.
• Follow safety, compliance, and company policies.

Skills

Excellent customer service

Cash handling

Communication skills

Team collaboration

Attention to detail

Education

PTCB certification

Tools

Pharmacy systems

POS system

Job description

Walgreens is seeking a customer-facing team member to support pharmacy operations and daily store activities. You will assist pharmacists, process prescriptions, handle cash at the register, and help customers with product locations and inquiries.

The role emphasizes strong English communication, reliability, and teamwork in a fast-paced retail environment. Training toward PTCB certification is encouraged.