Pharmacy Customer Experience Associate

Walgreens; Mequon (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Mequon, WI is hiring for a role supporting pharmacists and delivering exceptional customer care. You will use pharmacy systems to access patient and drug information, process prescriptions, and assist with daily pharmacy operations.

The position emphasizes friendly, accurate service at the register, inventory handling, and collaboration with the Pharmacy Manager and Store Team to maintain compliance and high standards of patient safety.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair checkout service.
• Assists the pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Provides customers with courteous, friendly, fast, and efficient service.
• Supports Pharmacy Department on inventory management and enters patient and drug information in pharmacy systems.

Skills

Customer service

Cash handling

English fluency

Teamwork

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in Mequon, WI is hiring for a role supporting pharmacists and delivering exceptional customer care. You will use pharmacy systems to access patient and drug information, process prescriptions, and assist with daily pharmacy operations.

The position emphasizes friendly, accurate service at the register, inventory handling, and collaboration with the Pharmacy Manager and Store Team to maintain compliance and high standards of patient safety.