Pharmacy Customer Experience Specialist

Walgreens; Town of Texas (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Wisconsin is seeking a retail associate who delivers a distinctive customer experience at the register and elsewhere in the store. The role involves assisting pharmacists under supervision, using pharmacy systems to obtain patient and drug information, and ensuring accurate processing of prescriptions while providing courteous service.

Candidates should be fluent in English, flexible for evenings/weekends, with retail experience and basic math/computer skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills to fill prescriptions accurately.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Provide courteous, efficient checkout service at the register.
• Assist pharmacist under supervision with pharmacy tasks and patient drug information.
• Maintain clean and well merchandised counters and shelves.
• Process returns, exchanges, and voids as needed.
• Support Pharmacy Department with inventory management.
• Adhere to company policies and pharmacy procedures.

Skills

Customer service

Math skills

Computer skills

Inventory knowledge

Tools

POS system

Pharmacy software

Job description

Walgreens in Wisconsin is seeking a retail associate who delivers a distinctive customer experience at the register and elsewhere in the store. The role involves assisting pharmacists under supervision, using pharmacy systems to obtain patient and drug information, and ensuring accurate processing of prescriptions while providing courteous service.

Candidates should be fluent in English, flexible for evenings/weekends, with retail experience and basic math/computer skills.