Pharmacy Customer Experience Specialist

Walgreens; Waukesha (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Wisconsin is seeking a role focused on delivering a delightful customer experience while providing courteous checkout service. You will assist the pharmacist under direct supervision with prescriptions and patient information, using pharmacy systems.

Responsibilities include greeting customers, recommending items, maintaining store standards, and supporting pharmacy operations. English fluency and flexibility for evenings/weekends are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior retail experience preferred, Walgreens experience preferred.
• Good math and computer skills.

Responsibilities

• Greet and assist customers, provide friendly checkout experience.
• Process purchases, returns, and payments at the cash register.
• Assist pharmacists under supervision with prescription processing and drug information.
• Maintain counters, shelves, and merchandising; ensure pricing accuracy.
• Support pharmacy workflow and inventory management.

Skills

Customer service

Teamwork

English proficiency

Flexible schedule

Education

High school diploma

PTCB certification preferred

Tools

Pharmacy software

POS system

Job description

Walgreens in Wisconsin is seeking a role focused on delivering a delightful customer experience while providing courteous checkout service. You will assist the pharmacist under direct supervision with prescriptions and patient information, using pharmacy systems.

Responsibilities include greeting customers, recommending items, maintaining store standards, and supporting pharmacy operations. English fluency and flexibility for evenings/weekends are required.