Pharmacy Service & Customer Experience Specialist

Walgreens; South Milwaukee (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in South Milwaukee, Wisconsin, seeks a Pharmacy Support role to assist pharmacists, process prescriptions, and deliver friendly, efficient service at checkout.

You will handle pharmacy systems data, manage inventory and store duties, and contribute to a compliant, high‑quality customer experience every day.

This role emphasizes accuracy, teamwork, and adherence to regulatory standards, with on‑the‑job training and certification support.

Qualifications

• Experience assisting pharmacists under supervision.
• Ability to use pharmacy software to enter patient and drug information.
• Strong customer service and accuracy in checkout processes.

Responsibilities

• Assist the pharmacist in processing prescriptions and verifying information.
• Provide courteous, friendly, and efficient checkout service.
• Register purchases, handle returns, refunds, and exchanges.
• Maintain clean, well-merchandised counters and shelves.
• Support inventory management and pricing duties.
• Ensure compliance with pharmacy policies and safety regulations.

Skills

Customer service

Cash handling

Effective communication

Pharmacy assistance

Education

PTCB certification

Tools

Pharmacy systems

Point-of-Sale

Job description

Walgreens in South Milwaukee, Wisconsin, seeks a Pharmacy Support role to assist pharmacists, process prescriptions, and deliver friendly, efficient service at checkout.

You will handle pharmacy systems data, manage inventory and store duties, and contribute to a compliant, high‑quality customer experience every day.

This role emphasizes accuracy, teamwork, and adherence to regulatory standards, with on‑the‑job training and certification support.