Pharmacy Customer Concierge & Prescription Support

Walgreens; Village of Depew (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Depew, NY is seeking a Customer Experience/Pharmacy Support role. You will assist pharmacists under supervision, process prescriptions, and provide courteous checkout at the register.

You will engage customers, stock shelves, handle transactions, and ensure compliance with store policies and pharmacy regulations. Prior retail experience is preferred; PTCB certification is valued but not required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Experience in retail or pharmacy environment is preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and prescription processing.
• Provide courteous, friendly checkout service and cashiering.
• Operate cash register, process payments, and handle returns as needed.
• Maintain clean, well-merchandised counters and shelves.
• Support pharmacy operations, enter patient and drug information into systems.
• Adhere to pharmacy policies, regulations, and Good Faith dispensing where applicable.

Skills

Customer service

Cashiering

Pharmacy assistance

Communication

Attention to detail

Teamwork

Tools

Pharmacy systems

Job description

Walgreens in Depew, NY is seeking a Customer Experience/Pharmacy Support role. You will assist pharmacists under supervision, process prescriptions, and provide courteous checkout at the register.

You will engage customers, stock shelves, handle transactions, and ensure compliance with store policies and pharmacy regulations. Prior retail experience is preferred; PTCB certification is valued but not required.