Pharmacy Customer Experience Specialist

Walgreens; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in New York, NY is seeking an Pharmacy/Customer Experience associate to assist pharmacists, handle cash transactions, and deliver friendly, accurate service to customers. You will engage customers, help locate products, and support prescription processing under supervision.

The role emphasizes compliant pharmacy practices, attention to detail in dispensing, and strong customer service skills to ensure a positive store experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior experience with Walgreens is preferred.
• Good math skills to fill prescriptions accurately.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred or pursued.

Responsibilities

• Register sales on the assigned cash register and provide courteous checkout service.
• Assist pharmacists under supervision in dispensing and entering patient and drug information.
• Process prescriptions and check for possible drug interactions.
• Support pharmacy operations, including inventory management and workflow.
• Provide customer service in-store, including photo services and curbside/pickup support.

Skills

PTCB certification

Customer service

English fluency

Retail experience

Math skills

Computer skills

Inventory control

Job description

Walgreens in New York, NY is seeking an Pharmacy/Customer Experience associate to assist pharmacists, handle cash transactions, and deliver friendly, accurate service to customers. You will engage customers, help locate products, and support prescription processing under supervision.

The role emphasizes compliant pharmacy practices, attention to detail in dispensing, and strong customer service skills to ensure a positive store experience.