Pharmacy Concierge & Customer Experience Pro

Walgreens; Town of Ontario (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in Town of Ontario, NY, is seeking a team member to deliver a distinctive customer experience at checkout and assist the pharmacy team under supervision. You will use pharmacy systems to process prescriptions and help with daily operations.

Qualifications include fluency in English, a flexible schedule (evenings/weekends), and preferred retail experience. A PTCB pathway is noted, with emphasis on accurate counting and customer service excellence.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• PTCB certification training/requirement noted.

Responsibilities

• Greet customers and engage with them to assist with products and services.
• Provide courteous, friendly, fast, and efficient service at the checkout.
• Assist pharmacists under supervision in processing prescriptions and using pharmacy systems.
• Maintain store cleanliness, merchandising, and inventory records.
• Support pharmacy operations including entering patient and drug information and processing third-party claims.

Skills

Customer service

Cash handling

Teamwork

Communication

Tools

Pharmacy systems

Job description

Walgreens in Town of Ontario, NY, is seeking a team member to deliver a distinctive customer experience at checkout and assist the pharmacy team under supervision. You will use pharmacy systems to process prescriptions and help with daily operations.

Qualifications include fluency in English, a flexible schedule (evenings/weekends), and preferred retail experience. A PTCB pathway is noted, with emphasis on accurate counting and customer service excellence.