Pharmacy Customer Experience Associate

Walgreens; City of Kingston (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Kingston, NY seeks a Pharmacy Support role to assist the pharmacist, process prescriptions, and deliver friendly customer service. You will use pharmacy systems to obtain patient and drug information and support daily operations in-store.

The position requires English fluency and willingness to work flexible hours, with prior retail experience preferred. Training will cover Good Faith Dispensing practices and store policies.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Preferred six months of experience in a retail environment.
• PTCB certification preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on cash register and provides courteous checkout service.
• Assists pharmacist under direct supervision and uses pharmacy systems for patient and drug information.
• Provides customer service in-aisle and at the register, handling returns and exchanges as needed.
• Performs duties in pharmacy operations including inventory and adherence to policy.

Skills

Fluent English

Customer service

Math skills

Computer skills

Friendly demeanor

Education

PTCB certification

Tools

Store systems

POS system

Job description

Walgreens in Kingston, NY seeks a Pharmacy Support role to assist the pharmacist, process prescriptions, and deliver friendly customer service. You will use pharmacy systems to obtain patient and drug information and support daily operations in-store.

The position requires English fluency and willingness to work flexible hours, with prior retail experience preferred. Training will cover Good Faith Dispensing practices and store policies.