Pharmacy Customer Experience Specialist

Walgreens; Town of Oyster Bay (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New York is seeking a Customer Service / Pharmacy Support role to assist customers at checkout and help pharmacists with processing prescriptions. You will handle sales, provide friendly service, and support inventory and store operations.

The position requires English fluency and flexibility to work evenings and weekends; prior retail or Walgreens experience is a plus, as is PTCB certification and basic math/computer skills.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills to fill prescriptions accurately, including counting, measuring and weighing medications.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• PTCB certification is preferred.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacist under supervision in processing prescriptions and using pharmacy systems.
• Enter patient and drug information accurately; verify medicines and interactions.
• Support pharmacy workflow and inventory management.
• Process medical and third-party prescription claims and clerical tasks as needed.

Skills

Customer service

Cash handling

Math skills

Computer skills

Education

PTCB certification

High school diploma or equivalent

Job description

Walgreens in New York is seeking a Customer Service / Pharmacy Support role to assist customers at checkout and help pharmacists with processing prescriptions. You will handle sales, provide friendly service, and support inventory and store operations.

The position requires English fluency and flexibility to work evenings and weekends; prior retail or Walgreens experience is a plus, as is PTCB certification and basic math/computer skills.