Pharmacy Service & Customer Experience Associate

Walgreens; Normal (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking a Customer Experience / Pharmacy Support team member to engage customers, assist pharmacists, and process prescriptions under supervision. The role includes cash register duties, stocking, and maintaining store appearance.

Prior retail exposure and English proficiency are valued, with PTCB certification considered a plus. The position emphasizes accuracy with pharmacy systems, friendly service delivery, and adherence to store policies while supporting team goals in a

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekend hours.
• Prior retail experience and ability to learn pharmacy systems is preferred.
• PTCB certification is a plus.

Responsibilities

• Assist pharmacist under supervision in pharmacy patient care and prescription processing.
• Provide courteous, friendly checkout service and engage customers to enhance experience.
• Maintain store cleanliness, inventory, and merchandising as directed.

Skills

Customer service

Cash handling

English fluency

Teamwork

Problem solving

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking a Customer Experience / Pharmacy Support team member to engage customers, assist pharmacists, and process prescriptions under supervision. The role includes cash register duties, stocking, and maintaining store appearance.

Prior retail exposure and English proficiency are valued, with PTCB certification considered a plus. The position emphasizes accuracy with pharmacy systems, friendly service delivery, and adherence to store policies while supporting team goals in a