Pharmacy Customer Experience Associate - Flexible Schedule

Walgreens; New York (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in New York, NY is seeking a Pharmacy Support/Customer Service associate to assist pharmacists, operate the front-end, and help customers with products. The role emphasizes accurate prescription processing and a friendly checkout experience.

Experience in retail is preferred; PTCB certification is a plus. The position requires flexible hours, including evenings and weekends, with a focus on delivering a distinctive Walgreens customer experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience preferred.
• Good math skills for prescription filling and inventory tasks.

Responsibilities

• Assist pharmacist under supervision in dispensing and patient information processing.
• Provide courteous, accurate checkout service and assist customers on the sales floor.
• Maintain store cleanliness and merchandising; handle inventory and price checks.
• Process cash, refunds, exchanges, and voids; guide customers to OTC and product aisles.
• Support Pharmacy Manager with daily tasks and pharmacy system data entry.

Skills

Fluent English

Cash handling

Customer service

Team player

Tools

POS system

Pharmacy software

Job description

Walgreens in New York, NY is seeking a Pharmacy Support/Customer Service associate to assist pharmacists, operate the front-end, and help customers with products. The role emphasizes accurate prescription processing and a friendly checkout experience.

Experience in retail is preferred; PTCB certification is a plus. The position requires flexible hours, including evenings and weekends, with a focus on delivering a distinctive Walgreens customer experience.