Pharmacy Customer Care Specialist

Walgreens; Village of Westbury (NY); On-site; USD 18,000 - 29,000; Full time

Job summary

Walgreens in the United States seeks a team member to deliver a distinctive customer experience at checkout and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions and help customers with product needs.

Responsibilities include greeting customers, maintaining tidy displays, handling transactions, and supporting pharmacy workflow. Punctual, friendly, and compliant candidates are encouraged to apply.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prior retail experience is preferred.
• PTCB certification or progress toward it is preferred.

Responsibilities

• Engages customers at checkout and provides courteous, efficient service.
• Assists pharmacist under supervision in processing prescriptions.
• Registers sales on the cash register and handles returns and exchanges.
• Maintains clean counters and merchandised shelves throughout the store.
• Supports pharmacy operations, inventory, and scheduling as needed.
• Adheres to company policies and pharmacy codes of conduct.

Skills

Customer service

Cash handling

English fluency

Team player

Education

PTCB certification

Job description

Walgreens in the United States seeks a team member to deliver a distinctive customer experience at checkout and assist the pharmacist under supervision. You will use pharmacy systems to process prescriptions and help customers with product needs.

Responsibilities include greeting customers, maintaining tidy displays, handling transactions, and supporting pharmacy workflow. Punctual, friendly, and compliant candidates are encouraged to apply.