Pharmacy Customer Care Specialist

Walgreens; Maine Township (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking an individual to support customer experience at the front end and assist the pharmacy team. You will greet customers, handle checkout, and help locate products while learning to process prescriptions under supervision.

Responsibilities include entering patient and drug information, counting medications, and maintaining store inventory and displays. The role requires flexibility for evenings and weekends with prior retail exposure preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Provide courteous, friendly checkout service and assist customers.
• Assist pharmacists under supervision with entering patient and drug information.
• Process prescriptions, counting and pouring medications, and verify accuracy.
• Maintain store cleanliness and shelf presentation; stock and price merchandise.
• Handle pharmacy calls and assist with inventory management.

Skills

Customer service

Communication

Teamwork

Math skills

Computer skills

English fluency

Education

PTCB certification

Tools

Store systems

Job description

Walgreens is seeking an individual to support customer experience at the front end and assist the pharmacy team. You will greet customers, handle checkout, and help locate products while learning to process prescriptions under supervision.

Responsibilities include entering patient and drug information, counting medications, and maintaining store inventory and displays. The role requires flexibility for evenings and weekends with prior retail exposure preferred.