Pharmacy Customer Care Specialist

Walgreens; Atlanta (GA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to deliver a delightful customer experience, assist pharmacists, and manage routine checkout and merchandising tasks. The role includes using pharmacy systems to process prescriptions and support pharmacy workflows in a fast-paced retail setting.

Candidates should be fluent in English, flexible for scheduling, and have prior retail experience. Walgreens emphasizes customer care, accuracy, and teamwork across departments.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Experience in a retail environment is preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Assists pharmacist under supervision, uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Keeps counters and shelves clean and merchandised; handles inventory and pricing as directed.
• Performs duties assigned by Pharmacy Manager and supports workflow in the store.

Skills

Customer service

Cash handling

Pharmacy system usage

English fluency

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens is seeking team members to deliver a delightful customer experience, assist pharmacists, and manage routine checkout and merchandising tasks. The role includes using pharmacy systems to process prescriptions and support pharmacy workflows in a fast-paced retail setting.

Candidates should be fluent in English, flexible for scheduling, and have prior retail experience. Walgreens emphasizes customer care, accuracy, and teamwork across departments.