Pharmacy Customer Experience Specialist

Walgreens; Wilmington (NC); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in the United States is seeking a Customer Service Associate to provide friendly, efficient checkout and assist pharmacists under supervision. You will handle cash transactions, help customers locate products, and ensure a positive shopping experience across the store.

Responsibilities include accurately processing prescriptions, maintaining shelves, and supporting inventory. The role emphasizes service, compliance, and teamwork to support patient care and store operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and provide courteous, efficient checkout service.
• Assist pharmacists under supervision and process prescriptions.
• Maintain store cleanliness, shelf presentation, and inventory records.
• Handle cash transactions, returns, exchanges, and basic claims.
• Support pharmacy operations and ensure compliance with policies.

Skills

Customer service

Friendly demeanor

Cash handling

Attention to detail

Education

PTCB certification

Tools

Pharmacy systems

Point-of-Sale (POS)

Job description

Walgreens in the United States is seeking a Customer Service Associate to provide friendly, efficient checkout and assist pharmacists under supervision. You will handle cash transactions, help customers locate products, and ensure a positive shopping experience across the store.

Responsibilities include accurately processing prescriptions, maintaining shelves, and supporting inventory. The role emphasizes service, compliance, and teamwork to support patient care and store operations.