Pharmacy Customer Care Specialist

Walgreens; Pelham (AL); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is seeking a customer experience-focused team member to deliver friendly, efficient service in a retail setting. You will greet customers, answer questions, process transactions, and maintain clean, well-merchandised aisles.

You will assist pharmacists and support pharmacy workflow, inventory control, and promotional displays. The role emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior experience in a retail environment is preferred.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients with greeting and assistance to ensure positive experience.
• Replies to customer questions and resolves issues to ensure satisfaction.
• Operates cash register, processes purchases, returns, and exchanges.
• Maintains clean and organized store shelves and displays.
• Assists pharmacists with dispensing and pharmacy workflow under supervision.
• Supports inventory management and documentation per company policy.

Skills

Customer service

Cash handling

Communication

Education

PTCB certification

Tools

Pharmacy systems

Cash register / POS

Job description

Walgreens is seeking a customer experience-focused team member to deliver friendly, efficient service in a retail setting. You will greet customers, answer questions, process transactions, and maintain clean, well-merchandised aisles.

You will assist pharmacists and support pharmacy workflow, inventory control, and promotional displays. The role emphasizes strong English communication, flexible scheduling including evenings and weekends, and prior experience in a retail environment is preferred.