Pharmacy Client Success Manager

Strive Compounding Pharmacy; Mesa (AZ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Employer-paid healthcare

Free Strive compounded medications

Paid time off

Sick time

FSA and HSA options

Parental leave

401(k) with employer matching

Life insurance

Vision and dental insurance

Veterinary insurance

Job summary

Strive Compounding Pharmacy in Mesa, AZ is seeking a Client Relationship Manager to nurture relationships with clinics and patients, coordinating with internal teams to ensure satisfaction and retention. The role emphasizes service delivery and operational efficiency while serving as the primary point of contact for assigned clinics.

Requirements include an active pharmacy technician license, national certification (PTCB/ExCPT) or willingness to obtain within 90 days, and at least 2 years of

Qualifications

• Active pharmacy technician license in the state you are located in/will be working out of.
• Active national pharmacy technician certification (PTCB/ExCPT) or be willing to obtain one within 90 days of employment (at your own expense).
• Minimum of 2 years of hands-on experience in a pharmacy setting.
• Exceptional customer service abilities, with a focus on patient care.

Responsibilities

• Manage and nurture relationships with clinics and customers to ensure satisfaction and retention.
• Act as liaison between customers and internal teams to guarantee needs are met.
• Monitor orders and ensure timely and accurate delivery of services to patients/clinics.
• Coordinate with internal teams to ensure smooth service delivery and operational efficiency.

Skills

Customer service

Communication

Time management

Education

Pharmacy Technician License

PTCB/ExCPT Certification (national)

Job description

Strive Compounding Pharmacy in Mesa, AZ is seeking a Client Relationship Manager to nurture relationships with clinics and patients, coordinating with internal teams to ensure satisfaction and retention. The role emphasizes service delivery and operational efficiency while serving as the primary point of contact for assigned clinics.

Requirements include an active pharmacy technician license, national certification (PTCB/ExCPT) or willingness to obtain within 90 days, and at least 2 years of