Pharmacy Care Associate - Customer Support & Compliance

Lincare Holdings, Inc.; Kansas City (MO); On-site; USD 36,000 - 54,000; Full time

Job summary

Lincare Holdings, Inc. in Kansas City, MO seeks a Pharmacy Technician to support patient care under pharmacist direction. You will handle inbound and outbound calls, verify orders, and maintain accurate records.

The role requires a High school diploma or GED and Missouri Pharmacy Technician License; you will educate customers and assist with product/service questions in a fast-paced, detail-oriented environment.

Qualifications

• High school diploma or GED required.
• Missouri Pharmacy Technician License required.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services and compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls and enters customers' orders in the computerized record keeping system.
• Verifies and updates demographic information such as address and telephone number.
• Meets specific performance objectives related to calls handled, orders processed, and data entry.

Skills

Customer service

Data entry

Communication

Attention to detail

Education

High school diploma or GED

Missouri Pharmacy Technician License

Job description

Lincare Holdings, Inc. in Kansas City, MO seeks a Pharmacy Technician to support patient care under pharmacist direction. You will handle inbound and outbound calls, verify orders, and maintain accurate records.

The role requires a High school diploma or GED and Missouri Pharmacy Technician License; you will educate customers and assist with product/service questions in a fast-paced, detail-oriented environment.