Pharmacy Care Advocate - Home Infusion & Patient Support

InfuCare Rx, Inc.; Boynton Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

InfuCare Rx in Boynton Beach, FL, is seeking a Pharmacy Service Representative to advocate for patients and ensure that the prescribed drug therapy, pharmacy assessment and care plan meet medical, social, and personal needs.

Reporting to the Pharmacist-In-Charge and Staff Pharmacists, you will coordinate medication delivery for IV therapy and specialty services, assist in education for patients on the Digital platform, and handle scheduling notifications and data entry in the pharmacy system.

Qualifications

• Current and in good standing pharmacy technician license
• Minimum of 2 years’ experience as a pharmacy technician
• Healthcare experience required; specialty/home infusion experience preferred
• Proficiency with Microsoft Office suite products
• Strong, clear communication and accountability for goals

Responsibilities

• Communicate with patients to ensure proper delivery of medications for scheduled infusions
• Assess patient needs during communication and document appropriately
• Educate patients on using the Digital platform and designation
• Ensure patients receive notifications and understand appointment schedules
• Respond to patient calls timely and professionally
• Update patient demographics and data per policies
• Enter relevant communications in the pharmacy system progress notes
• Assist with picking/packing products for shipping as requested
• Attend meetings and support company initiatives including data collection software launch
• Perform other duties as assigned by management

Skills

Pharmacy technician license

Healthcare experience

MS Office proficiency

IT systems familiarity

Clear communication

Job description

InfuCare Rx in Boynton Beach, FL, is seeking a Pharmacy Service Representative to advocate for patients and ensure that the prescribed drug therapy, pharmacy assessment and care plan meet medical, social, and personal needs.

Reporting to the Pharmacist-In-Charge and Staff Pharmacists, you will coordinate medication delivery for IV therapy and specialty services, assist in education for patients on the Digital platform, and handle scheduling notifications and data entry in the pharmacy system.