Pharmacy Automation Field Support Engineer — Travel & Car

Retail Options; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Fleet vehicle

Company credit card for travel

Company-issued laptop and phone

Complete toolkit

Job summary

A healthcare technology company is seeking a dedicated Field Support Engineer for Columbus, OH. The role involves providing technical support and service for pharmacy automation products, requiring strong customer service skills and technical knowledge. Candidates should have an Associate's degree or relevant experience in a similar field, along with proficiency in Microsoft technologies. A fleet vehicle and comprehensive benefits are included.

Qualifications

• An Associate's degree in Electronics Engineering or relevant experience is preferred.
• 3-5 years of experience in a field service role servicing complex equipment.
• Proficiency in Microsoft Operating Systems and basic computer networking.

Responsibilities

• Provide outstanding customer service and resolve issues.
• Maintain and service pharmacy automation equipment.
• Document all service issues in Salesforce Field Service Lightning.

Skills

Customer service skills

Technical troubleshooting

Organizational skills

Mechanical aptitude

Education

Associate's degree in relevant fields

Tools

Microsoft Office

Digital multi-meters

Job description

A healthcare technology company is seeking a dedicated Field Support Engineer for Columbus, OH. The role involves providing technical support and service for pharmacy automation products, requiring strong customer service skills and technical knowledge. Candidates should have an Associate's degree or relevant experience in a similar field, along with proficiency in Microsoft technologies. A fleet vehicle and comprehensive benefits are included.