Pharma Packaging Field Service Tech: Install & Support

Syntegon Technology GmbH; Cincinnati (OH); Presencial; USD 55.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance (Medical, Dental, Vis

401(k) with generous CompanyMatch

Employer Paid Short- and Long-Term Dis

Education Assistance Program

Paid Time Off

Employee Assistance Program

Descripción de la vacante

Syntegon Technology Services LLC seeks a Field Service Technician for Pharma Filling & Packaging Systems. Responsible for installation, testing, maintenance, repair and customer training at sites. The role impacts customer retention and growth, with significant travel and hands-on equipment work.

Responsibilities include IQ/OQ/PQ validation, software updates, and on-site customer support. Strong mechanical, electrical and software skills are required; travel up to 80% domestically and

Formación

• 2-year Packaging Machinery degree and 2 years of experience working on Packaging Equipment OR 5 years overall experience in repair and maintenance of capital equipment.
• 2-years’ experience working directly with Customers
• Ability to travel 80% of the time Domestically and Internationally.

Responsabilidades

• Provide turnkey support for start-up, IQ, OQ, and PQ validation testing on new machine installations.
• Provide updates and modifications to machine control software at customer sites and training customers on use and maintenance of equipment.
• Coordinate development activities and upgrades related to updating and improving machine functionality.
• Provide support to Customers, Customer Service department and Sales department as required
• Participate in continuous training, as needed, in order to maintain technical expertise and proficiency on new equipment and existing systems applications through internal training.
• Work in a cleanroom environment, fully gowned. Work in tight quarters; on top and underneath equipment standing, stooping, kneeling and bending continuously (approx. 66% of the time). Lift up to 50lbs on a regular basis.

Conocimientos

Customer service

Travel-ready

Troubleshooting

Educación

Packaging Machinery degree

Electrical Engineering degree (BS)

Herramientas

Allen Bradley

Siemens

PLC

PMAC

HMI

Descripción del empleo

Syntegon Technology Services LLC seeks a Field Service Technician for Pharma Filling & Packaging Systems. Responsible for installation, testing, maintenance, repair and customer training at sites. The role impacts customer retention and growth, with significant travel and hands-on equipment work.

Responsibilities include IQ/OQ/PQ validation, software updates, and on-site customer support. Strong mechanical, electrical and software skills are required; travel up to 80% domestically and