PH&F/Customer Service Rep

Tallahassee Memorial HealthCare, Inc.; Tallahassee (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Tallahassee Memorial HealthCare, Inc. is seeking a front desk associate to serve as the first point of contact for patients and visitors. The role emphasizes friendly customer service, efficient check-in, and accurate data entry in a fast-paced healthcare setting.

The successful candidate will have a high school diploma or GED, prior customer service experience, and a commitment to patient-centered care. This is an equal opportunity employer with a drug-free workplace.

Qualifications

• High school diploma or GED required.
• Prior customer service experience preferred.
• No certification required.
• Equal opportunity employer and drug-free workplace.

Responsibilities

• Front desk functions related to customer service.
• Orienting and processing all members, guests and prospective members.

Skills

Customer service

Education

High school diploma/GED

Job description

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.
TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Qualifications

Required Education: High school diploma/GED

Required Experience: Prefer previous customer service experience.

Required Certification/License/Registry:None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Responsibilities

Responsible for front desk functions related to customer service. Orienting and processing all members, guests and prospective members.

Reports: Sales and Service Manager, Operations Supervisor

Supervises:None