MS/Patient Access Rep

Tallahassee Memorial HealthCare, Inc.; Tallahassee (FL); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based health care system serving a 22-county region in North Florida and South Georgia. With over 6,000 colleagues, TMH provides advanced care in a 772-bed facility and operates a Level II Trauma Center, Primary Stroke Center, and NICU programs.

The organization seeks a candidate with a high school diploma and at least two years of related experience to handle calls, appointments, and patient information while maintaining a

Qualifications

• High school diploma or equivalent required.
• Two (2) years of relevant, job-related work experience required.

Responsibilities

• Under the supervisor's direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up.
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
• Answers incoming telephone calls efficiently and courteously.
• Schedules patient's appointments in accordance with policy.
• Provides information to patients. Performs and documents provider office and online audits.
• Communicates provider coding accuracy concerns and challenges. Maintains accurate, up-to-date records and generates reports.
• Performs miscellaneous duties.

Education

High school diploma or equivalent

Job description

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Qualifications

• High school diploma or equivalent (e.g., certificate of high school equivalency).
• Two (2) years of relevant, job-related work experience.

Responsibilities

• Under the supervisor's direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up.
• Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
• Answers incoming telephone calls efficiently and courteously.
• Schedules patient's appointments in accordance with policy.
• Provides information to patients. Performs and documents provider office and online audits.
• Communicates provider coding accuracy concerns and challenges. Maintains accurate, up-to-date records and generates reports.
• Performs miscellaneous duties.