MS/Physician Practice Rep I

Tallahassee Memorial HealthCare; Tallahassee (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Tallahassee Memorial HealthCare in Tallahassee, FL, seeks a Physician Practice Rep to join the Patient Services team, serving as the first point of contact for patients and visitors in the front office.

Responsibilities include reception, appointment scheduling, follow-up, data entry, billing, scanning, copying and supply monitoring; effective communication and teamwork are essential.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: Some post high school coursework (customer service, business).
• Minimum: 1 year of job-related experience; direct customer service.
• Preferred: 2+ years of job-related experience; direct customer service.
• Ability to operate basic office equipment (fax, printer, copier, scanner).
• Computer proficiency and knowledge of medical terminology.

Responsabilités

• Front office reception.
• Appointment scheduling.
• Follow-up tasks.
• Data entry and billing.
• Copying or scanning documents.
• Supply monitoring and fulfillment.

Connaissances

Customer service

Verbal communication

Written communication

Basic office equipment

Data entry

Formation

High school diploma or equivalent

Description du poste

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multi task. The Physician Practice Rep will be responsible for front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning and supply monitoring and fulfillment.

Reports:

Patient Services Manager

Supervises:

None

WHAT YOU’LL NEED TO APPLY

Required Education:

Minimum: High School Diploma or Equivalent Preferred: Some post high school coursework, i.e.: customer service, business.

Required Experience:

Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service.

Behavioral Criteria:

Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry:

None