MS/Physician Practice Rep

Tallahassee Memorial HealthCare; Tallahassee (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking an Office Coordinator to be the first point of contact for patients. You will handle front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning, and supply monitoring to ensure smooth daily operations.

Reports to the Patient Services Manager; 1 year of customer service experience preferred; High School Diploma required; team-oriented environment with opportunities to grow.

Qualifications

• Minimum: High School Diploma or Equivalent.
• Preferred: Some post high school coursework in customer service or business.
• Minimum: 1 year of job-related experience with direct customer service.
• Preferred: 2+ years of job-related experience with direct customer service.
• Ability to operate basic office equipment; strong communication skills.

Responsabilités

• Front desk reception and patient check-in/out responsibilities.
• Schedule appointments and perform follow-up communications.
• Data entry, billing, copying/scanning and supply monitoring.
• Report to Patient Services Manager.

Connaissances

Customer service

Verbal & written communication

Multi-tasking

Computer literacy

Medical terminology

Formation

High School Diploma or Equivalent

Post-secondary coursework in business/customer service

Outils

Office equipment operation

Description du poste

Who We Are & What We Do

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

How You'll Make An Impact

As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multi task. The Office Coordinator will be responsible for front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning and supply monitoring and fulfillment.

Reports: Patient Services Manager

Supervises: None

What You’ll Need To Apply

Required Education:

• Minimum: High School Diploma or Equivalent
• Preferred: Some post high school coursework, i.e.: customer service, business.

Required Experience:

• Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills.
• Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service.

Behavioral Criteria:

Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry:

None

If you are interested in becoming a part of TMH’s legacy of quality & compassionate healthcare, we want to know you.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.