Pet Wellness Receptionist — Vet Front Desk

Marina Hills Animal Hospital, LLC; Laguna Niguel (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Job summary

Marina Hills Animal Hospital in Laguna Niguel, CA is seeking a friendly Receptionist to join our experienced team. You will manage a multi-line phone system, greet clients with warmth, and help coordinate scheduling and payments to keep the hospital running smoothly.

We value compassionate care, clear communication, and teamwork. You’ll work with veterinarians and staff to support pet wellness, educate clients on services, and help create a welcoming experience for every patient and family.

Qualifications

• Experience with customer service in a veterinary or healthcare setting is preferred.
• Excellent communication and client service skills are essential.
• Strong organizational abilities and multitasking in a fast-paced environment.
• Collaborative, team-first mindset with flexibility for scheduling.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, manage appointments, handle payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: be a calm, respectful presence for clients and pets.

Skills

Customer service mindset

Communication skills

Organizational skills

Teamwork

Tools

Vet software

Job description

Marina Hills Animal Hospital in Laguna Niguel, CA is seeking a friendly Receptionist to join our experienced team. You will manage a multi-line phone system, greet clients with warmth, and help coordinate scheduling and payments to keep the hospital running smoothly.

We value compassionate care, clear communication, and teamwork. You’ll work with veterinarians and staff to support pet wellness, educate clients on services, and help create a welcoming experience for every patient and family.