Pet Wellness Concierge - Veterinary Receptionist

Mission Pet Health; Fredericksburg (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Discounted veterinary care for your or

Online discount platform

Teladoc 24/7 access

Job summary

Mission Pet Health is seeking a friendly receptionist for England Run Veterinary Clinic in Fredericksburg, VA. You will manage a multi-line phone system, greet clients, and support seamless care coordination in a fast-paced hospital.

We offer comprehensive benefits, ongoing education, and a network of over 20,000 veterinary professionals. Weekend availability and veterinary software experience preferred.

Qualifications

• Passion for customer service and genuine love for animals.
• Exceptional communication skills and ability to handle stressful situations.
• Strong organizational skills and multitasking in a fast-paced environment.
• Collaborative, team-first mindset and ability to work independently or with guidance.
• Experience with veterinary software preferred; weekend/holiday availability required.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system, greet clients with a positive attitude.
• Coordinate care: maintain accurate medical records, schedule appointments, process payments.
• Educate clients on preventive care and hospital services.
• Convey empathy and calm professionalism in every interaction.

Skills

Customer service

Communication

Organization

Team collaboration

Love of animals

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly receptionist for England Run Veterinary Clinic in Fredericksburg, VA. You will manage a multi-line phone system, greet clients, and support seamless care coordination in a fast-paced hospital.

We offer comprehensive benefits, ongoing education, and a network of over 20,000 veterinary professionals. Weekend availability and veterinary software experience preferred.