Pet Wellness Client Service Specialist — Part-Time

VCA Animal Hospitals, Inc; Dunwoody (GA); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

Dunwoody Veterinary Center is seeking a personable Client Service Representative to join our front-desk team on a part-time basis. You will welcome clients and their pets, answer phones, schedule appointments, and guide customers through payments and product recommendations.

This role emphasizes friendly, professional service, accurate medical record keeping, and maintaining a neat, welcoming facility. You’ll handle follow-ups and daily client communications to support our mission in Dunwoody.

Responsibilities

• Greeting visitors and guiding clients and their pets to exam rooms.
• Answering telephones and scheduling and confirming appointments.
• Placing outbound calls for follow-ups and outreach to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services and educating clients on pet care.
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance and ensuring the facility is neat and clean at all times.

Job description

Dunwoody Veterinary Center is seeking a personable Client Service Representative to join our front-desk team on a part-time basis. You will welcome clients and their pets, answer phones, schedule appointments, and guide customers through payments and product recommendations.

This role emphasizes friendly, professional service, accurate medical record keeping, and maintaining a neat, welcoming facility. You’ll handle follow-ups and daily client communications to support our mission in Dunwoody.