Pet Store Team Lead — Customer Service & Ops

Tractor Supply; Batesville (AR); On-site; USD 25,000 - 33,000; Full time

Job summary

Petsense in Batesville, AR is seeking a Team Member to assist the Store Manager with daily operations and provide outstanding customer service. You will execute merchandising plans, handle cash, and help maintain live animals and holding areas to ensure a safe, clean store.

The role requires 18+ with a valid license, and familiarity with pet products is highly valued. This is a retail position focused on customer satisfaction and teamwork within a fast-paced environment.

Qualifications

• Retail experience and/or pet knowledge preferred.
• Must be at least 18 years old with a valid driver's license.

Responsibilities

• Attend to customers and promote selling initiatives.
• Perform opening/closing procedures and cash handling.
• Restock shelves and execute merchandising plans (Plan-o-gram).
• Assist in caring for live animals and maintain holding areas.
• Ensure a safe, clean store and resolve customer issues promptly.

Skills

Retail experience

Pet/live animal knowledge

Customer service

Education

High school diploma or equivalent

Job description

Petsense in Batesville, AR is seeking a Team Member to assist the Store Manager with daily operations and provide outstanding customer service. You will execute merchandising plans, handle cash, and help maintain live animals and holding areas to ensure a safe, clean store.

The role requires 18+ with a valid license, and familiarity with pet products is highly valued. This is a retail position focused on customer satisfaction and teamwork within a fast-paced environment.