Pet Store Shift Lead - Flexible Hours & Growth

Pet Supplies Plus; Ashland (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee Discounts

Flexible Schedules

Pay Increases & Pet Care Training

Promotion From Within Culture

Medical, Dental & Vision Plans

Health Savings & Flexible Spending

Paid Time Off (Full-Time)

Job summary

Pet Supplies Plus is seeking a Store Shift Supervisor in Massachusetts to lead daily store operations and deliver exceptional neighborly service. You will supervise team members, assist customers, and help maintain safety and store standards.

The role requires 2+ years in retail, strong sales and customer service skills, and the ability to operate store equipment including a forklift. Flexible schedules and a drug screen are part of the requirements.

Qualifications

• High school diploma or GED required.
• 2+ years of retail experience.
• Proficiency in Microsoft Office.
• Strong sales and customer service skills.
• Ability to operate all equipment, including a forklift, to run the store.
• Must pass drug screening and be 18 years or older.

Responsibilities

• Assist customers in selecting products and services.
• Greet customers and provide neighborly service.
• Lead by example and reinforce daily operating procedures.
• Support store leaders with management tasks up to four times a week.
• Participate in store recruiting, onboarding and development.
• Engage with customers and maintain a clean, safe store.

Skills

Retail experience

Customer service skills

Strong sales skills

Forklift operation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Pet Supplies Plus is seeking a Store Shift Supervisor in Massachusetts to lead daily store operations and deliver exceptional neighborly service. You will supervise team members, assist customers, and help maintain safety and store standards.

The role requires 2+ years in retail, strong sales and customer service skills, and the ability to operate store equipment including a forklift. Flexible schedules and a drug screen are part of the requirements.